Shipping policy
At Golf Carts USA, we strive to make your delivery experience as smooth and reliable as possible. Please review the following shipping terms before placing your order.
Processing & Build Times
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Most golf carts are built to order. Standard build times range from 4–8 weeks, depending on the model, customization, and availability.
Delivery Options
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White-Glove Delivery: Every golf cart is fully detailed, inspected, and test-driven before delivery. A video walkthrough will be sent to you prior to arrival.
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Direct-to-Customer Shipping: Carts may ship directly from the manufacturer to your driveway.
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Dealer Delivery: If you purchase through one of our authorized dealers, delivery may be handled locally.
Shipping Costs
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Shipping fees vary based on distance, delivery type, and location.
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In many cases, shipping fees are included in your final purchase price. If not, they will be clearly stated on your invoice before payment.
Delivery Timeline
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Transit times typically range from 3–10 business days once your cart has shipped.
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Someone over the age of 18 must be present at the delivery address to accept and sign for the cart.
Damage Policy
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All deliveries are insured. Please inspect your cart upon arrival.
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If damage is noticed, note it on the delivery receipt and contact us immediately at support@golfcartsusa.com.
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Claims must be filed within 48 hours of delivery for coverage.
Taxes & Registration
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Sales tax and registration requirements vary by state. Some customers may need to pay applicable taxes or registration fees at their local tax collector’s office.
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Golf Carts USA is not responsible for local registration or licensing requirements unless specifically stated on your invoice.
Questions & Support
If you have questions about your delivery or need special arrangements, contact our support team:
📧 support@golfcartsusa.com